Frequently Asked Questions

  • "NextStep is different from other technology firms out there because they think more strategically. They look at the operation of an organization and they design a solution that not only solves the problem, but helps make that organization stronger."
    Evelyn Albert
    Executive Director
    Lancaster Bar Association
  • "With NextStep, you get 'big business' experience in a small business atmosphere. It’s so easy to work with them and it’s been a wonderful experience."
    Gail Prego
  • "NextStep Technology Advisors lives up to its name. Its team of technology advisors has helped us to focus on strategic IT planning, not just today’s operational issues. Aided by the team at NextStep, we have developed the practice of looking ahead to tomorrow’s needs and planning today for the best path to get us there. NextStep serves as a strategic partner to us."
    Ted Witman
    Simon Lever LLP
  • "In the long run, you save money by partnering with NextStep – you get their knowledge, expertise and dedication – and you just can’t get that elsewhere."
    Imelda Juba
    Keystone Fence Supplies, LLC
Contact Us

Still have questions? We’re here and ready to help any time.
Phone: (717) 519-1200

Why should we select NextStep Technology Advisors?

There are many good reasons for choosing to work with us. See why you should select NextStep.

How long has NextStep been in business?

NextStep Technology Advisors has been specializing in business management software and technology services since 1986, when Amir Friedman founded the IT consulting division of a local accounting firm. In 2009 Amir purchased the NextStep business unit and moved it to its current location in Lancaster, PA.

Is your firm too small or large for our company?

Our team’s size allows us to develop and maintain deep relationships with our clients. Being selective with the clients we take on helps us avoid being spread too thin. Our flat organization (no middle management) and excellent staff retention record assures you continuity of consultant-client relationships, quick decision-making, and easy access to our top management.

Do you sell computer hardware?

Our focus is on providing consulting services, not selling hardware and software. We offer our clients the option of buying hardware through us (we are authorized to resell most brands) or purchasing it themselves based on specifications that we develop for them.

How much should I budget for software implementation?

We do not believe in “one size fits all” or formulas that use the software cost to calculate your implementation cost. We use a thorough methodology to determine and prioritize your needs. A proposal that includes implementation costs is one of the deliverables of our business-focused approach.

Do you offer Sage 100 (previously MAS 90/200) training?

We provide two types of training: classroom and one-on-one instruction. Classroom training is best suited for general subjects such as report creation. One-on-one training is matched to the unique needs and abilities of your staff and ensures that each member obtains the skill set necessary to operate the software successfully and perform required tasks effectively and efficiently.

Do you offer technical support?

Our support services ensure that you make optimal use of your technology investment. We offer prompt, efficient, and courteous support to each of our clients. You can be assured that our consultants have the skill set and tools required to tackle even the most difficult situations. We also offer technical support over the Internet, giving us secure remote access to your system. We offer annual support plans that can be tailored to your needs.

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