Meet the NextStep Team

  • "NextStep is different from other technology firms out there because they think more strategically. They look at the operation of an organization and they design a solution that not only solves the problem, but helps make that organization stronger."
    Evelyn Albert
    Executive Director
    Lancaster Bar Association
  • "With NextStep, you get 'big business' experience in a small business atmosphere. It’s so easy to work with them and it’s been a wonderful experience."
    Gail Prego
  • "NextStep Technology Advisors lives up to its name. Its team of technology advisors has helped us to focus on strategic IT planning, not just today’s operational issues. Aided by the team at NextStep, we have developed the practice of looking ahead to tomorrow’s needs and planning today for the best path to get us there. NextStep serves as a strategic partner to us."
    Ted Witman
    Simon Lever LLP
  • "In the long run, you save money by partnering with NextStep – you get their knowledge, expertise and dedication – and you just can’t get that elsewhere."
    Imelda Juba
    Keystone Fence Supplies, LLC
What Our Clients Say

We’ve worked with many clients over the years who are happy to share their success stories. See why they chose NextStep and why they continue to work with us today. More >>

Amir Friedman

Amir FriedmanAmir is the founder and President of NextStep Technology Advisors, focusing on developing and steering the company’s business philosophy, services, and culture. He is also involved in consulting projects.


Amir founded NextStep Technology Advisors as a division of a large local CPA firm and managed all aspects of it for more than 20 years. In 2009, NextStep became a separate company and moved to its current location. Prior to that, Amir was a Product Manager for a New England-based software company, where he worked with large customers to define functional requirements for a new commercial application, designed the software, and oversaw its development. Earlier in his career, Amir worked as an IT Project Leader at a medical equipment manufacturing company, where he developed and supported software and conducted corporate-wide training. Amir served in the Israeli Air Force and later as Assistant Military Attaché for Research and Development at the Embassy of Israel, Washington, D.C.

For almost three decades, Amir and the NextStep team have worked with clients across many industries – manufacturing, distribution, transportation, financial, agriculture, service, not-for-profit, and others – to implement accounting and business management systems that streamline and improve operations. Amir’s experience includes 30 years of business management software consulting (including over 25 years with Sage 100 (formerly MAS 90/200).


Amir holds a Bachelor of Science degree in Computer Science and Information Systems Management from the University of Maryland. He is also a Certified Public Accountant, a Certified Sage 100 Consultant, a Certified Acumatica Business Consultant and Project Manager, and a graduate of Leadership Lancaster.

Steve Iwanowski

Steve IwanowskiSteve provides NextStep clients with consulting, installation, training, support, and custom software design and development services. In addition to IT consulting, Steve plays an active role in our ERP consulting group.


In addition to Microsoft systems administration and scripting, Steve’s expertise includes strategic IT planning, project management, network design and implementation, and database design and administration of most SQL-based servers.

Before joining NextStep, Steve served as the IT Manager for Sunline Coach Company and as a Software Applications Engineer at Carel USA. Earlier in his career, he supported numerous users, servers, and workstations at the Pennsylvania Department of Environmental Protection.


Steve holds a Bachelor of Science degree in Management Information Systems from Elizabethtown College, and a Master’s degree in Business Intelligence from Saint Joseph’s University. He is a Microsoft Certified Systems Engineer (MCSE), a Microsoft Certified Database Administrator (MCDBA), a Microsoft Small Business Specialist, a Citrix Certified Administrator (CCA), a Certified Sage 100 Consultant, and a Certified Acumatica Application Engineer.

Rick Hartman

Rick HartmanRick helps NextStep clients with business process improvement initiatives, and is a key contributor to our ERP software implementation and support services.


Rick’s extensive business experience spans decades in all aspects of business operations. During the course of his career he has utilized his technical skills and problem solving approach to align technology solutions with the business needs of clients in industries such as construction, manufacturing, wholesale distribution, and application software development.

As the Vice President and General Manager of a national ERP software developer, Rick oversaw all aspects of product development, training, marketing, implementation and distribution of the company’s products. As the Chief Operations Officer of a $60 million multi-company holding group, he used technology to facilitate operational integration among the companies, streamline all aspects of business operations, and enable the managers of each company to develop comprehensive business plans and monitor results. Rick also founded an application software development company in Washington, D.C. and operated it successfully for seven years before moving back to Pennsylvania. Most recently, before joining the NextStep team, Rick provided consulting services to Sage 100 clients throughout Central PA.


Rick holds a Bachelor’s degree in Business Administration, with a minor in Finance, from the University of Maryland, and an Associate’s degree in Electronics Technology from Ryder Technical Institute, and is a Certified Acumatica Business Consultant . He remains active in industry associations and has served on the board of directors of the Associated Builders and Contractors (ABC), as a director-at-large on the national board of directors of the Construction Financial Management Association (CFMA), as the Chairman of the CFMA IT Survey Subcommittee, and numerous other committees and task forces.

Adam Gell

Adam GellAdam is involved with most of our IT projects and provides remote and on-site technical support for our clients’ networks. His passion for IT and dedication to excellent client service have quickly endeared him to our clients and staff alike.


Adam came to us with eight years of valuable experience, including tenures at Aramark Healthcare, First Energy and Select Medical, where he was part of the team providing helpdesk services to over 30,000 employees throughout the country.


Adam has an Information System Administration degree from the ITT Technical Institute. He has several Microsoft and Citrix certifications and is currently working towards additional ones.

Nancy Martin

Nancy MartinAs our Business Manager, Nancy performs all financial functions and handles HR including payroll and employee benefits, as well as all office and facility management needs. She also manages NextStep’s help desk and the renewal process for clients’ software maintenance and support plans. Nancy is our key point of contact for client and vendor relationships.


Nancy has extensive experience in administrative work and business management. She has optimized, automated, and documented many business processes at NextStep and previous workplaces, maximizing the use of available technology. Her efficiency and standardization initiatives have had a large impact on operations and have made her the go-to person in all administrative areas.

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